Battery drain after One UI 6.1 update S23 Ultra

[czanek]

I'm experiencing a huge change in battery behaviour in my S23 Ultra after the One UI 6.1 update!

It's terrible! The battery life was excellent before the update, now - the phone barely survives a day, I have to charge it up during a day, it never happened before.

This has to be related to the update. I hope Samsung will fix this ASAP as this really cripples the phone!

If the fix won't happen, and some rumors turn out to be true (Samsung trying to push users to get a new gen phone) it'll be my last Samsung phone! I've paid so much money for the highest model only to have my battery life cut almost in half by a software update one year after! Insane.

[amirjavaheri]

I agree with this. I reported this nerve-racking issue to Samsung through Samsung Members, and this is the response they sent me. They gave me an irrelevant reply and attributed the issue to other reasons as if they know it's a company policy to develop updates to make older models less efficient so that users are pushed to buy the new models. This is truly unethical. I am seriously considering switching to Apple.
Here is the reply:

Subject: Battery Life Issue After Update to One UI 6.1 on Galaxy S23 Ultra

Dear Samsung Support,

I hope this message finds you well. I am writing to express my concern regarding my Galaxy S23 Ultra (512 GB) after the recent update to One UI 6.1. Since the update, I have noticed a significant reduction in battery life, which has affected my overall experience with the device.

I would appreciate any guidance or solutions you may have regarding this issue. Thank you for your attention to this matter.

Best
AMIR JAVAHERI

07/20, 20:24

Dear Customer
We appreciate the opportunity to assist you.

To test your phone's parts you can use Samsung Members app at below path:

Samsung Members >Get Help > Diagnostics > Start

Here you can select Battery of your phone for test.

For each model of phone, the tips on how to properly maintain the battery are included in its manual, it is recommended to read it and generally consider the following to keep your mobile battery properly:

Applications used to manage the battery may have a direct impact on the battery of the device.

Also, frequent use of the device while it is charging will calls a very direct effect on the battery.

How long your battery will last varies depending on many factors including how you use the device, Mobile Network signal strength and device usage periods.

Also, having many apps running in the background will consume additional power. Close apps to reduce the power consumption.

Your device will also consume more power when you use mobile data in areas with very low Network signal.

The battery is a consumable item. Overtime, eventually, its ability to hold charge will reduce. If over time you find that after optimising your device (see below note) the battery appears to hold much less charge than it used to, it may be time to replace the battery.

To maximise your battery life time:

ㆍ Optimise device performance going to Settings > Device maintenance

ㆍ Put apps to sleep to extend your battery life going to Settgins > Device maintenance > Battery

ㆍ Turn off the display when you aren't using the device.

ㆍ Turn off Bluetooth, Wi-Fi, and GPS when they are not in use.

ㆍ Apps that automatically sync data in the background will consume more power, so turning off auto sync will help.

ㆍ Set the screen timeout to 30 seconds and the display brightness to Auto.

Frequent use of mobile data ,wifi and bluetooth can reduce battery percentage.

Please stop downloading and installing apps from unauthorized sources. These malware apps will harm your phone. The only authorized sources for downloading and installing apps are Google Play Services and Galaxy Store.

And if issue still existed try to reset your phone’s settings at below path:

Settings > General Management > Reset > Reset Settings

And if issue still existed, try to get backup of your phone and then reset it to its factory settings at below path:

Settings > General Management > Reset > Factory Data Reset

Please try to get backup of your information using Smart Switch and refer your device to the company that guarantees. To receive information about the Warranty company of your device, you can send the IMEI of your device to *7777#(Hamta). Also you can refer your device to Samsung Service Center.

You can find their contact information at below URL:

https://www.samsung.com/iran/support/service-center/

You can be in touch with our technicians in below channels:

In order to receive expert advice for your questions about the issues related to the device, operating system or backup, we recommend that you call the Samsung call center at 02142132.

Samsung Members application
In the Send Feedback section, ask your questions to Samsung experts and get the right answers as soon as possible.
In the FAQ section, you can find the answers to your questions.
You can test different parts of your phone in the Diagnostics section, and if there are any problems with their performance, be aware of these problems.

Smart Tutor app
Use remote control services by call center experts by connecting through the Smart Tutor app to your device.

Kind Regards
Samsung
07/21, 11:11

[Eloo]

What a stupid response from Samsung. Its simpel before major update everything was ok and now it is a piece of junk! This device was 1399 euro. I have the 512GB version.

[ryandegrunt]

Called Samsung support and was given the same basic advice but sleep apps to sleep, remove apps not used, disable others, etc. Was told I was going to be a given diagnostic report but never received one. Was told since phone is under warranty to take it to ubreakifix. The person there said all they would do is replace the battery which on a 10-month-old phone seems like it should not be the issue. Otherwise they would just set reset to factory settings. I may try that myself. Samsung technician offered no input on acknowledgment of UI 6.1 in issue and their technical knowledge was lacking and about the same you can find on the internet.

[Bluegizmo83]

It's most definitely NOT a battery degradation issue or old battery issue or whatever, because I've had my phone set to limit the charge to a maximum of 80% since the first day I've owned it, specially to stop the battery from degrading! Even with my phone set to 80% max charge, I was ALWAYS getting 8+ hours of heavy use screen on time before it dropped to the 15% low battery warning threshold. Then as soon as the 6.1 update hit my phone it suddenly only gets about half the battery life it did before.

[Taimur]

A ybody found any solution ? 

[MIrfan]

I have encountered a similar issue following the recent update. The primary cause appears to be the Contact Storage application, which is consuming a significant portion of the battery, exceeding 50% compared to all other applications. It is imperative that Samsung address this matter promptly by releasing an update to resolve these battery-related concerns.

[Vishalw89]

I did 3 things which improved the battery backup

1. Reset all settings 

2. Turn off 'RAM PLUS'

3. Under settings > Device care , click Optimize now. 

Once that's done charge the phone to 100..

[seanstr26m]

Reset app settings, which settings are all?

[Vishalw89]

 

[Lilith49]

Mine is the same on both the S23 and S24 ultra.I am having to charge them up more than once a day.