I feel your pain. We, as cellular phone consumers that pay up to $1,600 for Samsungs flagship models, just to learn that after a few updates within less than a year, the phone develops into nothing more than a total piece of junk is extremely worrying to us all! I mean, why would we continue to be loyal and support this brand for a couple decades if this is how they are going to conduct business and treat their supporting customers? What's the point?! I am suffering from the battery issues, hot while charging issue, touchscreen issues and others. Never really had to deal with this with their older models that i had plenty of throughout the last 20 years. Looks like I ended up with the complete package of junk, like others on this fourm. It seems to be the norm all across the industry these days. Unfortunately. Everything from TV sets to vehicles. Every business/company has their hands out for more money now while providing the consumers way less than anytime that I can remember in history! That is unethical business practice to say the least! The customer seems to always get screwed these days! I will give Samsung 12 months to actually "fix" these issues for their customers, as they should, especially for a "flagship model." After that if these issues remain with this phone, I will take all Samsung products I have purchased over the years and use them for target practice with big rounds! Then I will mail the remains to their headquarters just to prove a point to them. Maybe they will get the point then and start supporting their customers again! Time to look at Apple for the first time ever... 😬
How unfortunate...
