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Admin permissions

(Topic created on: 15-12-2024 06:08 PM)
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veitchie
Explorer
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image

I'm trying to stop my contacts accessing my audio files and keep getting this message any ideas

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19 REPLIES 19
lminvti
Samsung Members Star ★
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Did you get your phone from your workplace?
As it seems like it's enterprise device and the company restricted access to app
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veitchie
Explorer
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No it was bought directly from Samsung
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arianwen27
Black Belt 
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Do you have any device admin apps enabled?
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veitchie
Explorer
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No this is all I have in device admin 1734287297667.jpg
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arianwen27
Black Belt 
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You don't have any apps installed called "knox management" or "knox' or "device management" do you?
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Piper123
Samsung Members Star ★
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Do you have work profile set up?
S24 Ultra
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veitchie
Explorer
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No none of them. I'm thinking of doing a factory reset
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arianwen27
Black Belt 
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Make 100% sure there's no work profile setup. Else a reset could fully lock it. It's acting like a company has set it up as a work/managed device
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veitchie
Explorer
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No this is my personal phone got it new directly from Samsung
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