Admin permissions

[veitchie]

I'm trying to stop my contacts accessing my audio files and keep getting this message any ideas

[lminvti]

Did you get your phone from your workplace?
As it seems like it's enterprise device and the company restricted access to app

[veitchie]

No it was bought directly from Samsung

[arianwen27]

Do you have any device admin apps enabled?

[veitchie]

No this is all I have in device admin

[arianwen27]

You don't have any apps installed called "knox management" or "knox' or "device management" do you?

[Piper123]

Do you have work profile set up?

[veitchie]

No none of them. I'm thinking of doing a factory reset

[arianwen27]

Make 100% sure there's no work profile setup. Else a reset could fully lock it. It's acting like a company has set it up as a work/managed device

[veitchie]

No this is my personal phone got it new directly from Samsung