Buds Pro Microphone Issue

[slimebr95]

Hello, I'm having microphone issues with my buds pro. Some apps just don't want to work.. 

Let me clarify a few things:

-It happens in official apps too, like phone app when I receive calls I have to press to disable bluetooth in order to speak normally.

-It's not app permissions, as in all apps the microphone works, it just doesen't work when I try with buds.

-I have these issue with Phone app, Firefox (browser), Chatgpt, instagram, whatsapp (sometimes) and messenger.

If I use Instagram or Whatsapp to send a voice message instead it works fine.

Does anyone know a way to fix this? 

[JAMES4578]

Hi @slimebr95  Welcome to the Samsung community

presumably as working with some apps there is no debris in Microphone, check the Diagnostics in though  to see if anything is detected there.

I would try  repairing Buds and Reset of Network connections to see if that makes any difference.

General Management-Reset, can Reset wifi and Bluetooth or All settings.

if that does not help try in Safe Mode in case conflict with 3rd party apps/themes,  if ok in this mode would pinpoint recent 3rd party apps which have been installed. https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/

However you may need to clear the cache partition, some temporary can become outmoded/corrupt which can cause issues.  Your data is intact as opposed to Factory Reset (would need to back up before contemplating this step.

To clear cache partition:

1. Turn off the device.
2. Connect To Computer , other Device or TV USB, Press and hold the Volume Up key and then press and hold the Power key
3. When the Android logo displays, release both keys.
4. Wait until the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.

[slimebr95]

I've reset the buds, wifi&bluetooth settings and all that. Just tried to use Samsung's voice recorder to test. I enabled voice recorder setting "use bluetooth microphone when available" and everything. It records a flat line without any sound, and then in the app info page it shows under permission->microphone (last accessed 11.42). But I always had this problem with the buds sience I bought them, I had an s22 ultra and now s23 ultra, although in the past I could fix it by disabling bluetooth and enabling it back during calls or video calls, now that doesen't do the trick anymore