Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung Shop app not working?

(Topic created on: a month ago)
111 Views
jvk
Voyager
Options
Samsung Shop app not loading, just opens to the following screen 

image

Any ideas please?
0 Likes
4 REPLIES 4
smiley
Samsung Members Star ★
Options
Check if there is an update to the app on galaxy store or play store.

If not then long press the icon on your screen, click the small i symbol.

Select Storage and clear the cache and data

Hopefully this should resolve for you.

Smiley


------------------------------------------------------------------------
User: Smiley
If my reply has been useful in resolving your issues, then please like and 'mark as solution'.
-
My life is full of positives and negatives. I’m an electrical engineer.
------------------------------------------------------------------------

jvk
Voyager
Options
Seems I'm running the latest version 1.0.71, cleared cache, nothing changed. Cleared data, now seems to working. Thanks
Joeeye
Legend
Options
Did you just try tapping the screen? I do know it typically displays a splash screen introduction.
0 Likes
jvk
Voyager
Options
I did, yes, many times
0 Likes