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6.1.1 update. Apps now not updating S23 Ultra

(Topic created on: 24-09-2024 06:12 PM)
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Seether
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This is NOT resolved!!!
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After the update, I have several apps that are not updating. All with the same error message. Reboot doesn't work. Any help, please?

A workaround has been found by a member and has posted here in the thread.

Summary

"To anyone who still has a work profile (or is willing to test it):
If you go to "Security and Privacy" > App Security > app protection, click the 3 dots in the upper right corner > App protection settings > disable "auto scan when installing apps", does this work for you?
Even with work profile, I seem to be able to update and download again."

Thank you Joost88!

Update: 6 Nov

No reply from Samsung several weeks later, really bad form. The post says resolved; I didn't change the status as, in my opinion, the issue isn't resolved - it's a workaround not a fix.

I am unsure if I will upgrade to S25 now.
138 REPLIES 138
kerizoli
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There is a new software update for Galaxy S23, but after installing it the problem still remains 😞

I also got the answer from Samsung Support, that I should make a Factory Reset. :face-with-tears-of-joy:
Hmmm, I don't know ...

Seether
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Factory reset! NOOOOO!
Seether
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I bet the update just fixes the camera problem. No update for me yet.
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Joost88
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Did a factory reset .. twice. Doesn't change a thing. 

cefre00
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Mine still updating, and did not check for the update.

Nope, factory reset is not a solution, it's a conservation of the issue. Fix it Samsung, or you'll pay a refund. Next time maybe test the ***** update before issuing it.

Seether
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Agreed. Or my next phone will not be Samsung.
Joost88
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I hereby volunteer to test the next "update" before anyone else, so that when it starts smoking or blasting Kenny Rogers' The Gambler at full strength.. at least no-one else will be hurt😅😂

Seether
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I'll try too. At this point it's almost a brick anyway.
Solution
Joost88
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To anyone who still has a work profile (or is willing to test it):

If you go to "Security and Privacy" > App Security > app protection, click the 3 dots in the upper right corner > App protection settings > disable "auto scan when installing apps", does this work for you?

Even with work profile, I seem to be able to update and download again..

Seowster
Student
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Just tried disabling auto scan and all my app updates completed successfully!!