13-06-2022 08:13 AM
13-06-2022 08:31 AM - last edited 13-06-2022 08:33 AM
Hello, try Reset USB Port Settings. To do this, go to Settings / Applications and click on the area marked in the screenshot that I attach. Turn on Show system apps and accept. Find the USB Settings App and clear the cache and Data in Storage. Restart your phone and check.When the problem persists, change your cable.
Greeting
"The quieter you become-the more you are able to hear..."
13-06-2022 09:01 AM
13-06-2022 09:11 AM
@Tripti If you have tried with another cable and the problem persists, try to delete cache partition from Recovery. If you have never done it and you are not sure - do not do it. You must proceed to Reset to factory values from the settings of your phone. First try to backup your files from your phone to One Drive.
If you prefer, wait for opinions from other users before proceeding.
All the best.
"The quieter you become-the more you are able to hear..."
13-06-2022 10:16 AM
14-06-2022 04:45 AM - last edited 14-06-2022 04:45 AM
14-06-2022 12:47 PM
14-06-2022 01:00 PM
@Tripti: Please can you try heading to the Samsung Members app > Press and hold on the app icon > Diagnostics > Cable charging, and follow the on screen prompts. Does this test return an Action Required notification? If so, do you have access to another compatible cable that you can try to see if the issue persists, as this will help to determine if the problem lies with the phone or the charger itself.
14-06-2022 01:12 PM
14-06-2022 01:13 PM