03-12-2024 05:11 PM
Hello everyone!
I have the following problem with my Samsung Galaxy S22 Ultra:
For some time it has been rebooting on its own and then having difficulty loading the operating system. It had to reboot maybe 10-15 times and only then did it manage to start.
But today things go so wrong at all. It rebooted again on its own about 5 hours ago and still hasn't loaded Android.
The Samsung logo lights up, the screen goes off for a few seconds, then the Samsung Galaxy Secured by Knox inscription appears. It stays like that sometimes for seconds, sometimes for more than a minute or two. And then it all repeats itself again. And again, and again....
If anyone has had a similar problem or has an idea for solving it, please help me.
03-12-2024 05:18 PM
Greetings @Stan75stan. This isn't something that we'd expect to hear! Could you please try the steps below?
Open Settings > Software update > Download and install.
Do you have any software updates available?
03-12-2024 05:29 PM
03-12-2024 05:31 PM
03-12-2024 05:32 PM
03-12-2024 05:35 PM
Ah, I see. Thanks for pointing that out @Piper123. In that case, Safe Mode would be the next best option to troubleshoot this.
03-12-2024 05:56 PM
I cant turn on my device. Thats is problem.
03-12-2024 05:59 PM
Apologies, I had initally misread your original post. Are you able to boot your phone in Safe Mode? Steps for this can be found below:
03-12-2024 06:00 PM
Thanks for the greetings!
I just can't turn my device on or off. It just starts charging, goes nowhere, and starts charging again....
03-12-2024 06:05 PM