Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Wifi drops and phone restarts constantly

(Topic created on: 03-12-2024 07:08 AM)
478 Views
Options

Have submitted multiple reports and spoken to multiple tech supports.

Wifi drops connections, won't allow reconnect and restarts. May not make it past samsung start screen multiple times before getting to OneUI screen.

Software updated, cache cleared, memory plenty, battery health says fine. Wifi drops, phone restarts, repeatedly before settling down. If i spot the wifi drop and try to connect, doesnt allow me to turn wifi on, hot spot doesnt allow either.

Was told to restart in safe mode, which it crashed it. Told to restart in maintenance mode, but you can't do anything with your phone in that mode so not realistic...

Samsung members sent multiple logs.

Told to remove revently added apps, but this started after a system update. Have removed apps added in last month, hasnt made a difference!

Seen lots of members posts from last 18months with s22 and s23... was there ever a solution?

4 REPLIES 4
Tourbillon De La Vie
Samsung Members Star ★
Options

Contact Samsung support and let them inspect it 

aDankGasm
First Poster
Options

I have this exact issue right now. It's really stressful this close to Christmas. Tried everything and think I'm going to have to just factory reset and lose everything 😩

0 Likes
Options
Have tried, have been through all options with them without factory reset... gutted that i have to lose everything on my device because samsung screw up the device with an update
0 Likes
Sanim
Explorer
Options

I'm having the same exact issue bought mine from Europe now after update it's bricked I can only use it with the WiFi off that's it I've called Samsung services here in turkey they said they can't and it's a motherboard problem but how can an update do that is crazy my phone is basically trash now I'm moving to Xiaomi and told my whole family and everyone I know to never buy Samsung this is the second time 

0 Likes