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Samsung Galaxy S22 Ultra Bootloop Issue After Latest Update – Anyone Else?

(Topic created on: 08-10-2024 06:46 PM)
5532 Views

I have this problem too (3)

Mazahir
First Poster
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Has anyone else experienced their Samsung Galaxy S22 Ultra going into a bootloop after the latest update? Here's what's happening to me:

After installing the newest update, my phone started getting stuck in a bootloop. It won't turn on for several hours, and when it finally does, it freezes shortly after and goes back to the bootloop. This cycle repeats constantly.

After days of troubleshooting, I realized the issue seems to be linked to the Wi-Fi. If Wi-Fi is on, the bootloop happens every time. Sometimes, the phone powers on with Wi-Fi off, but I’m unable to turn it back on.

When the phone is stuck in a bootloop, I’ve tried everything suggested: holding the volume down and power button, trying all button combinations, and following every instruction out there. None of it works.

I've also accessed the boot menu, cleared the cache, and even factory reset the phone several times. It works for a few hours post-reset, but then the same issue starts all over again.

Now, I know if I take this to the Samsung store, they'll probably suggest a costly repair, even though it’s clearly related to the update. What’s frustrating is that I’ve seen thousands of other people on forums reporting the same problem after the recent update. Yet, Samsung’s customer service doesn’t seem to be owning up to this. After paying a premium price for the phone, I doubt they’ll even offer a replacement, let alone apologize for the inconvenience.

This feels scandalous at this point. Has anyone found a solution that doesn’t involve spending more money, or is Samsung going to address this issue properly?

Looking for advice and hoping I’m not alone in this!

15 REPLIES 15
Members_xA2iFjg
Apprentice
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Mine literally started doing this today. Called Samsung and they’ve booked repair under warranty, as my phone is still under warranty. However, my phone was in use when it randomly started boot looping. My frustration is one app that I use for reminders isn’t backed up.

Anonymous User
Not applicable
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Mine has done the exact same thing. I've done everything to fix it by myself without any results and later on I sent it to Samsung service. They charged me 270 british pounds because my warranty expired in July. When I rised a complaint for that, arguing that it was they're fault their update caused the problem on my phone, they asnwered that they weren't able to detect if the update was the cause of the problem to begin with. 

I'm so disappointed by them.

What Happened
First Poster
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Thousands of people are talking about this on YouTube.  Mine bricked this morning and is stuck in the boot loop after the latest update.  No one seems to have any solution.  I have a S22 Ultra.  Its the ONE UI HOME that seems to crash the phone.

Members_xA2iFjg
Apprentice
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Do have any links to any videos. Samsung are playing dumb. The “technician” just reloaded firmware on mine and its still doing it intermittently now.

SteveyB
Apprentice
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Hi all... I Thought I'd post this here. There is definitely a problem caused by samsung updates. The thing is the problems are very intermittent and will make phones useless to those dependent on WiFI and Bluetooth. Hence why not everyone will notice, care or even know where to report.

I think the following proves something...I have a unique position I feel. Firstly I am absolutely sure there is a problem with Samsung Operating System/Software caused by updates since around Q2 this year 2024.

I had an S21 Ultra. Well looked after and working perfectly fine until around the One UI 6 update period. I had WiFi turning off on its own and sometimes it would not come back, and when it did it would turn off Bluetooth then WiFI came on followed by Bluetooth again... strange sequences. Happened randomly multiple times a day. I reported on these forums to the point where samsung said device needed repair. I am very good with tech an analysis and very sceptical. Anyway...

I had the benefit of Bank account covered Mobile insurance. Sent phone in explaining intermittent issues and they supposedly repaired and sent back. I had Exactly the same issues... got it all on video. Even had a bootloop occur. I never copy or restore my backups... always start fresh. SW..

I sent phone back again... but rather than factory reset I left the phone in the state where WiFi disabled itself with a note to say when the switch wifi back on they will see problem. They informed me they could NOT repair. So I sent me what looks like a new/refurb S22 Ultra. I received today 16th October... and THEN THIS...

A brand new looking (probably refurbished with new glass and shell?) S22.... within minutes of setting up the phone from fresh... WiFi went off and phone rebooted into boot loop!! 

Within first hour of having this "New" S22 Ultra it has crashed and rebooted at least 3 times. It is on 15th July (SBEXFF). I have the opportunity to update to an update from Today... 16th Oct (CEXI4) So thinking about updating.

So... summary is two completely independent phones... s21 Ultra and S22 ultra... very similar problems that make phone unusable. Both setup from factory reset / new and also used 2 different samsung and Google accounts Mine and Wife. I also used S21 at home Wifi and Work and happens when on the move with no WiFI.... so this is conclusive evidence it is a SAMSUNG CAUSED PROBLEM and I'm absolutely sure it caused by an update earlier in the year.. .



Members_xA2iFjg
Apprentice
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I am in UK. My phone being taken away tomorrow to be repaired at Samsung service centre. I’m not what they will do, as it sounds like software issue but its already had many updates and factory resets. Maybe they’ll change the board? But if it’s software issue then that won’t fix it. I am so frustrated as it’s affecting my personal and work life without a working phone. I just need to work for 6 months and then I’m saying goodbye to Samsung

BJ02
Explorer
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Switched my wifi off and it's been fine over a week now
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Tural Muradli
Explorer
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Same issue here as well.

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Satishkumar9886
First Poster
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Even I am having the same issue, service center team is not helpful as well.

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