10-12-2022 08:13 PM
10-12-2022 09:20 PM - last edited 10-12-2022 09:21 PM
10-12-2022 09:28 PM
11-12-2022 02:27 AM
@B1331 Similar advice, firstly wipe the cache partition by following steps:
1. Turn off the device.
2. Connect To Computer or plug in USB-C Headphones , Press and hold the Volume Up key and then press and hold the Power key. Should not need to connect to computer in A series.
3. When the Android logo displays, release all three keys.
4. An 'Installing system update' message will show for 30 - 60 seconds before the Android system recovery menu options appear.
5. Press the Volume down key several times to highlight wipe cache partition.
6. Press Power key to select.
7. Press the Volume down key to highlight yes, them and press the Power key to select.
8. When the wipe cache partition is complete, Reboot system now is highlighted.
9. Press the Power key to restart the device.
Can also repair Apps from the same Recovery Menu.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
11-12-2022 05:30 AM
Hi @B1331
It's a shame your experiencing these issues with your phone.
Along with the previous advice I would also suggest Safe Mode.
Safe Mode > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict.
There is also a diagnostic tool in your Samsung Members App.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
11-12-2022 01:36 PM
13-12-2022 08:45 AM
14-12-2022 12:05 AM