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Mobile data issues following update

(Topic created on: 21-04-2024 05:25 PM)
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Kirk1701
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Looking for some help with the lack of mobile data connection on my s22 ultra following a software update yesterday morning. One UI version 6.0, Android Version 14.

I've tried rebooting, resetting network settings, toggling mobile data and flight mode, replaced sim and tried using it in different places but same issue remains.

The phone appears to show a 4G next to the signal bar but when I attempt to connect to the Internet, it shows no Internet connection. Other mobiles (iphones) on Sky UK network at my home are all working well.

Appreciate any support with this as it's only occurred since the software update yesterday.

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AtshaamY
Moderator
Moderator
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Hi @Kirk1701.

If you have Power Saving Mode enabled, then turn this off. You can turn this off by going into Settings > Tap on 'Battery and device care' > Device care > Battery > Toggle off Power Saving. Then, go into Settings > Connections > Mobile networks > Network mode > Tap on LTE/3G/2G or 4G.

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Surdash
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I have same problem please help

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akanbaz
Student
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Same issue
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nacnud2
First Poster
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Same issue and nothing works
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