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S22 Ultra - sometimes unable to answer call as no green button

(Topic created on: 03-12-2022 07:56 PM)
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Sirrah
Student
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From time to time (so, an intermittent problem), my phone rings but I don't have any way of answering it.  No green button and nothing in notifications.  What is the cause of this and how can I fix it?

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BandOfBrothers
Samsung Members Star ★★
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That's a conundrum @Sirrah 

Unfortunatley intermittent issues can be the hardest to resolve.

Can you try Safe Mode > Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. 

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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