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S22+ not turning on after recent update

(Topic created on: 07-04-2025 09:12 AM)
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Mohit_Singh
Apprentice
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Hey guys, I have S22+. I just updated it Thursday night. And since next morning, it basically turned off and won't turn on. At first, it didn't respond to the power button/ power + volume keys at all. But the next day, it turns on, but when the Samsung logo appears, it shuts down and restarts again. It does this as long as the battery isn't empty.
 
How can this happen to a flagship? Apparently, this has been happening to a lot of other people as well. How can a company like Samsung push such destructive updates?
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5 REPLIES 5
Mohit_Singh
Apprentice
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I also went to a Samsung service center on Saturday at 6:30, and those guys basically refused to check the phone, saying that the center already closed at 6 pm. However, it was written at the entry that the timings are 10 am-8 pm on all 7 days. They also refused to check it on Sunday and asked me to come back on Monday.

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BandOfBrothers
MegaStar
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All you can do is go back when they advise that the Service Centre section is open @Mohit_Singh 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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Schillerr
Pathfinder
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I found a way to animate the phone. Tapping on the knee. Then I turn it on by holding down the power on and volume down keys. The phone starts up. And it works. At the next failure, I do the same. It won't get any worse anyway.

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Mohit_Singh
Apprentice
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Even this doesn't work on my phone. The only way I can boot it up by letting it drain completely and then charge it again but it stays up for half an hour only and again switches off

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Mohit_Singh
Apprentice
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Update: I went back to the service center. They fixed it saying there was a loose power connector. I was using the device fine for two weeks, until I got OneUI 7 update. The phone installed the update, and when it tried to restart, it never started back. Went back to the service center and now those guys are saying that the motherboard is dead and it has nothing to do with the update. How is this possible? I saw it myself shutting down after downloading the update and never came back? The device is barely 2 years old. Is this the max life of Samsung phones? Samsung has been of no help and they are adamant that it's not update issue.

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