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S22 ultra hang into bootloop after wifi started off/on. - Issue observed after One UI 6.1 update

(Topic created on: 11-06-2024 10:06 AM)
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Members_zHAT1ho
First Poster
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So, last week was very problematic for me. suddenly in morning my phone hung in bootloop. After  10-15 min, phone rebooted successfully. Later, when I tried to turn on phone's wifi, again phone is started doing rebooting continously.

I could not recovered after that, I was waiting for battery to be drained completely. After battery is drained completely, I though I will connect to laptop and start wiping cache and factory reset but my phone never went into recovery mode. Also, I tried to update google play store, still it didn't help me.

At last I had to go to Samsung service center where it was found out that my M-board is damaged and need to be replaced.

I got my phone yesterday with m-board replaced and now it's working fine. Not sure, why this issue happened.

Again, the phone is asking to perform One UI 6.1 update and I'm scared to do. Any suggestions ? My phone is still in warranty.

8 REPLIES 8
AndrewL
Moderator
Moderator
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@Members_zHAT1ho: I'm sorry to hear that you encountered this issue with your Galaxy S22 Ultra, but I'm pleased that you were able to get this resolved at a Service Centre. From what you've described, it does seem as though the problem was hardware related, and not stemming from the software, therefore you should be fine to go ahead with the One UI 6.1 update when prompted. Please be assured that the update has not produced any wider Power or Wi-Fi issues, although I do appreciate your concerns. 

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Members_IsSxRnU
First Poster
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I do have the same issue since i did the software update to One UI 6.0 and many other  Users describe the same Problem in the Community Tab, so i don't think it is a hardware related problem rather than a software issue in the new Update. Sadly the only working method that I found is downgrading your phone to the older version and turn of auto. software update...

BJ02
Explorer
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Mine also went into boot loop constantly, i foud if you put it on charge and switch OFF wifi it works. I had set mine back to factory and replaced the battery but still did it. Now I keep wifi off and it's working fine!
I'm just gutted I purchased a s23 before i found out it was wifi related but the s23 is horrible compared to the s22 ultra 😪
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westthomas
First Poster
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I'm still having boot loop issues when enabling wifi. Eventually I'll put it into safe mode and be able to boot with WiFi off. Enabling it boot loops again.

S22 ultra
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mirvan
Student
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Just recently got this issue on my 23fe after doing software update on security patch level: October 1, 2024
i don't know why it happened software update causing hardware issue? i have perform factory reset and re update the latest patch and its nothing.

It sucks if its going a hardware issue since i have doing nothing and suddenly it broke

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Members_Ss8nLCy
Journeyman
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I have this same exact issue. Samsung S22 SM-901B (EUX) and yesterday after updating to the October 1 2024 patch level I went into a constant bootloop.

Problem is, you cannot revert the firmware or downgrade, as the latest binary on this patch is C, it is a brand new binary on this October 1 patch.

I have done a full reset with stock firmware and found the following:

1) It still bootloops after the reset, however after 20~ish times (its random) it will eventually land at the greeting screen asking you for your language, google account and samsung account.

If you get here DO NOT turn on wifi.

 

I have tested this on 2 different occasions, with wifi turned off for different intervals, first time it was off for 20mins, I then connected to my AP and in less than a minute, once it connected and started data transfer, the phone was back into a boot loop.

 

The second time after resetting and waiting out further bootloops to get back to the greeting page, i did the setup again and then i waited 2.5 hours with it being completely stable before turning on wifi, and again, within a few seconds it was in a permanent bootloop.

 

Using a phone without wifi in 2024 is completely useless, this needs to be hotfixed ASAP!!!!!!!!!!!!

mirvan
Student
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this is exactly what i experienced. i hope it will get clear and fix on next update ASAP! please do something Samsung!

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Punnyabrata
Explorer
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My phone updated its software last week, and ever since, it's been plagued with performance issues. It crashed and restarted a few times before ending up in a bootloop yesterday. Before the update, everything was working perfectly. I attempted to access Safe Mode but had no success. I also reached out to Samsung chat support, but the representative was unhelpful and simply advised me to visit a service center. Unfortunately, the service center was equally unhelpful. I even let the battery drain completely, but now the phone vibrates repeatedly whenever I try to charge it.

Has anyone had any success booting into the OS without losing their data? Beyond the issue of planned obsolescence, I think Samsung needs to be held accountable for taking their customers' loyalty for granted. If car manufacturers can issue recalls, why not phone companies? I currently own four Samsung phones and a Samsung TV, but their customer support is worse than Google’s. I'm in Canada and if anyone is pursuing a class-action lawsuit, count me in.