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S22 Ultra CSC issue - Can't use Samsung pay because the device is locked to EUX

(Topic created on: 22-02-2022 10:27 AM)
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ItsAllRover
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Can't use Samsung pay because the device is locked to EUX and the application thinks the device is in Germany because of it.

Reboots don't work, putting sim back in etc don't work. 
Anyone else experiencing this issue? Will there be a fix for it? 
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62 REPLIES 62
mancuk29
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I'm not as stressed this year as this happened last year with the s21 it's just annoying .. samsung normally sort it in a few days ... would think they would learn 1645525920754.gif
steve0
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I also have the same S22 ultra  CSC SAOMC_SM-S908B_OXM_EUX_12_0073 EUX/-/EUX/EUX. However I don't use samsung pay.

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Didoo
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Same here stuck on EUX but my Samsung Pay works just fine 🤔Screenshot_20220222-105510_One UI Home_15981_1645527310.jpgScreenshot_20220222-105429_Samsung Pay.jpg
ItsAllRover
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Super odd! I can only use Samsung pay on my watch but when I try to use it on the phone it doesn't let me add any card and instead says I need to apply for a Samsung Pay debit card through some German bank
Didoo
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When first set my phone up my UK EE sim card was inside but the language came up in German, I thought it was strange it wasn't until I seen mancuk29's post that I checked my CSC and indeed I'm on EUX

I hope it does get sorted within the 21 day returns period. Screenshot_20220222-104258_Settings.jpg
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mancuk29
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It will don't worry its just annoying think they have delivered all the UK ones early so everyone is activating their phones at same time
mancuk29
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It's weird my samsung pay is working but last year when this issue occurred it refused .. come on Sammy get your shirt together Screenshot_20220222-112719_Samsung Pay.jpg
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ItsAllRover
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So odd, my Samsung pay is tied to Germany for some reason. I can use it on my watch though so god knows
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Angelo_5rADBiC
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@ItsAllRover  @Didoo  EUX not for Germany . DBT is for Germany ! EUX is for Europe.