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S22 ultra camera lens

(Topic created on: 16-05-2022 02:14 PM)
2423 Views
Hassan Alaa
Journeyman
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This is a pic of my main lens i feel like its scratched though the glass doesn't have a scratch on it and i haven't dropped my phone or damaged it in any way is it a faulty unit?

IMG_20220516_031921_124.jpg

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13 Replies
TechZilla
Samsung Members Star ★
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Why don't you return the phone if you are in the return period and ask for a replacement?
TechZilla - Samsung Members Star
Blessed4life
Black Belt 
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Hi, did you mean its a scratch on the inside? If it is then it's a faulty unit, but if it's on the outside they'll classify it as wear & tear I'm afraid.
Ray Jk
Journeyman
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Hello! Sure looks like exterior scratches and not a defective device. I recommend you get a phone case to protect your device.

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Playmak3r
Pioneer
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Samsung probably have quality issues with this camera lens glass. Mine arrived with a dot on it. If there's more s22 with this defects and it's definitely a pattern. My phone always been in a case with lens cover.Screenshot_20220516-103040_Gallery_31901_1652693441.jpg
Hassan Alaa
Journeyman
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I got mine 2/27 so it's passed the return period 

Hassan Alaa
Journeyman
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The  outside is clear 

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Hassan Alaa
Journeyman
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I have a phone case 

Exterior doesn't have a single scratch on it

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Hassan Alaa
Journeyman
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Yeah i think it's a faulty unit i always had a case too

TechZilla
Samsung Members Star ★
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Can you send it in for repair under warranty? In London Samsung can send an engineer to your home to repair it there and then depending on the issue.
TechZilla - Samsung Members Star
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