29-11-2024 01:55 AM - last edited 13-12-2024 01:59 PM
Hi everyone,
I’m posting because the boot loop issue after the One UI 6.1 update is clearly widespread, and I want to gauge just how big this problem really is.
Is anyone else dealing with a bricked Galaxy S22 or a constant boot loop since the update? I keep seeing new posts about it almost every day.
My phone was working perfectly fine before the update. After installing it, it suddenly stopped working. Now, it’s stuck in a boot loop, and on the rare occasion it gets to the home screen, it crashes and starts looping again.
I’ve tried everything Samsung suggested: clearing the cache, factory resets—you name it. Nothing worked. I even had a Samsung repair tech come to my house. They suggested my motherboard needs to be replaced but refused to fix it under warranty because of a small, superficial crack on my screen (which can barely even be picked up by a camera).
This hairline crack has been there for over a year. It has nothing to do with the motherboard issue, and my touchscreen is working perfectly fine.
What’s even more frustrating is seeing countless others on Reddit, Samsung forums, Twitter, and beyond reporting the same problem—yet Samsung keeps denying responsibility and is shifting the blame onto the consumer.
If Samsung wants to argue that my phone’s reboot loop is caused by a tiny screen crack, then what about everyone else? What about all the other phones with the exact same issue across the globe with 0 screen and cosmetic damage - and the numerous motherboards they’ve already replaced?
The pattern is obvious: this update has caused widespread failures and they are now charging for repairs wherever possible. I even have logs showing the update in question followed by recovery reboots immediately afterward.
It’s outrageous that a £1300 phone has failed in 23 months, and Samsung’s response is a £500+ repair quote for a phone which is laughably now only worth ~£400 brand-new.
That said, I’d really like to hear from others, especially those in the UK but also worldwide, about how you’re handling this situation.
If your phone is out of warranty, you’ve been denied a warranty claim, or you’re experiencing this issue, please share your story. Adding your voice helps build a stronger case and puts more pressure on Samsung to finally take responsibility for this widespread problem.
P.S. If you’re experiencing this issue, and have read this far down - clicking “I have this problem too” under the title of this post may help raise awareness
10-05-2025 09:58 AM - last edited 10-05-2025 09:59 AM
02-06-2025 11:30 PM
Hey all,
Sorry for the late reply. I have not kept up to date with the issue. My fix:
I got in touch with Samsung CEO office. I cited consumer rights act 2015 - they refused - cited it again - they refused - kept going back and forth.
Finally said I will take them to court (which I was fully prepared to do), sent all my evidence etc - asked for a deadlock letter and then they agreed to fix.
This is just what happened in my scenario. Best of luck to everyone.
16-06-2025 11:32 AM
for me to s22 ultra last update RIP boot loop nothing works anymore only download mode and yes 460 euro to fix motherboard and subboard samsung is just joke sometimes
16-06-2025 11:32 AM
dont my is permently bricked after one ui 7
27-06-2025 02:54 PM
I also faced this issue on my S22 ultra. Firstly My device was starting freezing and restarting randomly like 2 to 3 times a day. Then suddenly one day it continuously restarting itslef again and again like 8 to 10 times and after that phone never switched on. I faced this issue after updating it to One Ui 7 and may security update before that i was using my device perfectly, there was no single issue regarding anything.
I visited the service center and after 2 days they told me that there is motherboard fault and battery fault on my device, and repairing cost is 44 k aprrox.
I just got frusted after listening it, i mean whose fult it was, Since this issue occured after updating it One UI 7
samsung should take responsibility about this we payed lots of money and it was your falgship device., samsung cannot deny just saying that your device is out of warranty.
I want my device back to normal since it was not my fault otherwise i have to take action against samsung.
This is unethical
27-06-2025 03:03 PM - last edited 27-06-2025 03:05 PM
I left it off for almost a month and a half
until the update to one UI 7, and since
that time, it has been stable. However, I
did buy a Samsung Galaxy ultra 25 and if
I have the same problem on this phone, it will be my last Samsung ever.
28-06-2025 02:36 AM
Yo llevo 60 dias posteando en los IG de samsung Chile, Samsung korea, samsung us, samsung latinoamerica y samsung. Insto a todos a realizar lo mismo, concuerdo contigo es inaceptable que un teléfono de la nada entre en este bucle y que la empresa no se haga responsable. Samsung cada día mas deplorable en su falta de ética y responsabilidad frente a sus clientes.
28-06-2025 02:37 AM
Día 61: Después de las de 2 semanas, me entregaron mi Watch7. Aún estoy evaluando si realmente funciona correctamente. El supuesto "ingeniero Maxi" online ni siquiera se preocupó de borrar su inicio de sesión del reloj; es decir, ni siquiera lo restauró antes de entregármelo. En cuanto al S22, no hubo ninguna solución: se convirtió en un bonito pisapapeles, a menos que les pague 800 dólares. Es indignante que una simple actualización pueda dañar la placa madre y que Samsung no asuma su responsabilidad como corresponde, escudándose en que hay que cambiar incluso la pantalla. Es una burla: lo que en el fondo me están diciendo es que sus pantallas duran menos de un año.
28-06-2025 08:56 PM
Yes, we should make Samsung feel it that it is very shameful that Samsung are not taking any accountability
Samsung should recall the devices and should fix the issues like motherboard board issue, regardless of warranty beacuse it is a Samsung software makes the device dead and now it's Samsung responsibility to fix it and make there Customer happy.
#Recall S22 ultra regardless of warranty
#free motherboard replacement
29-06-2025 10:20 PM