S22 Ultra Boot Loop Issues after 6.1 UI / Firmware update.

[FixMyS22Ultra]

Hi everyone,

I’m posting because the boot loop issue after the One UI 6.1 update is clearly widespread, and I want to gauge just how big this problem really is.

Is anyone else dealing with a bricked Galaxy S22 or a constant boot loop since the update? I keep seeing new posts about it almost every day.

My phone was working perfectly fine before the update. After installing it, it suddenly stopped working. Now, it’s stuck in a boot loop, and on the rare occasion it gets to the home screen, it crashes and starts looping again.

I’ve tried everything Samsung suggested: clearing the cache, factory resets—you name it. Nothing worked. I even had a Samsung repair tech come to my house. They suggested my motherboard needs to be replaced but refused to fix it under warranty because of a small, superficial crack on my screen (which can barely even be picked up by a camera).

This hairline crack has been there for over a year. It has nothing to do with the motherboard issue, and my touchscreen is working perfectly fine.

What’s even more frustrating is seeing countless others on Reddit, Samsung forums, Twitter, and beyond reporting the same problem—yet Samsung keeps denying responsibility and is shifting the blame onto the consumer.

If Samsung wants to argue that my phone’s reboot loop is caused by a tiny screen crack, then what about everyone else? What about all the other phones with the exact same issue across the globe with 0 screen and cosmetic damage - and the numerous motherboards they’ve already replaced? 

The pattern is obvious: this update has caused widespread failures and they are now charging for repairs wherever possible. I even have logs showing the update in question followed by recovery reboots immediately afterward.

It’s outrageous that a £1300 phone has failed in 23 months, and Samsung’s response is a £500+ repair quote for a phone which is laughably now only worth ~£400 brand-new. 

That said, I’d really like to hear from others, especially those in the UK but also worldwide, about how you’re handling this situation.

If your phone is out of warranty, you’ve been denied a warranty claim, or you’re experiencing this issue, please share your story. Adding your voice helps build a stronger case and puts more pressure on Samsung to finally take responsibility for this widespread problem.

P.S. If you’re experiencing this issue, and have read this far down - clicking “I have this problem too” under the title of this post may help raise awareness

[Punnyabrata]

My phone updated its software last week, and ever since, it's been plagued with performance issues. It crashed and restarted a few times before ending up in a bootloop yesterday. Before the update, everything was working perfectly. I attempted to access Safe Mode but had no success. I also reached out to Samsung chat support, but the representative was unhelpful and simply advised me to visit a service center. Unfortunately, the service center was equally unhelpful. I even let the battery drain completely, but now the phone vibrates repeatedly whenever I try to charge it.

Has anyone had any success booting into the OS without losing their data? Beyond the issue of planned obsolescence, I think Samsung needs to be held accountable for taking their customers' loyalty for granted. If car manufacturers can issue recalls, why not phone companies? I currently own four Samsung phones and a Samsung TV, but their customer support is worse than Google’s. I'm in Canada and if anyone is pursuing a class-action lawsuit, count me in.

[terryknows]

Experiencing the same thing. Here in South Africa. Phone is a brick. 

[viyesth]

Add me to the victim list. BTW I'm from Chennai, India. Have given it to my buddy Mr. Bilal for CPU reballing. He has his lab setup called Bright Communications at the PARSN complex ground floor, near Hotel The Park, near Gemini bridge, Chennai, Tamil Nadu, India. 

[Saket Sinha S22Ultra]

I am from India. I have same issue. Now phone is dead and they are asking alot of money to replace motherboard almost price of another good flagship phone. It happens after I updated One UI. Before that I never had any issue. I don't know what to do. It seems like I wasted money by buying Samsung S22 Ultra

[viyesth]

Let me know if you want to fix it on chip level and you can sell it on Cashify.in

later. Takes about a week to 10 days to fix it though. 

[CarlosG92]

Add me to the list of victims here. On Friday, 21st, at around 10:00 PM, while I was using the camera, the phone completely froze. It has been stuck in a constant loop for 48 hours now. I took it to a service center, and they told me it was the motherboard, and that the best option would be to sell it for parts.

Can we, as affected users, take legal action against Samsung? It seems that many of us are affected. I am writing from Chile.

[NithyaKishor]

I am facing a critical issue with my Galaxy S22 Ultra , which I purchased in August 2022. The device stopped working on March 25, 2025 (after 2 years and 7 months of use). The service center has diagnosed it as a motherboard issue and quoted Rs. 50,000 for replacement, which is unreasonable considering the problem emerged immediately after the March 1, 2025 software/security patch update. Phone is now completely un-usable state. Tried all the possible troubleshooting, can't go to safe boot mode, unable to enter recovery mode. Almost 200GB of my beautiful memories lost with this daba phone. 

This is concerning because:

1. A premium device costing Rs. 1.3 lakhs has failed prematurely
2. The timing of the failure coincides with the latest software update
3. The repair cost is nearly 40% of the original device cost

I strongly believe this requires investigation as it appears the software update may have caused the motherboard failure. I request Samsung to:

1. Investigate the correlation between the software update and device failure
2. Consider warranty extension/repair coverage for this specific issue
3. Provide a more reasonable solution than the quoted repair cost

How we can put pressure on Samsung is a question? They need to address this matter urgently as this seems to be affecting multiple users.

[NithyaKishor]

Samsung Service center provided this case number: *****
Directly reported MotherBoard problem and the replacement cost is 50K rupees.

[johnz237]

Hi! Welcome to the Samsung Members community!

Please note that this is the forum for the UK/EU.

Also, Samsung Members is for the community (customers), so we cannot assist you. I would suggest reaching out to Samsung directly for this matter.

* I don't believe they will adjust the warranty.
* Repairs are normally done by a third-party trusted by Samsung, so they cannot adjust the price.
* Coincidences happen—things are not always as they appear to be.

In the UK, we have laws such as the Consumer Rights Act and Section 75. Assuming, as you've quoted Rupees, you're not in the right forum.

Also note that your photos should be linked to your Samsung account, so they may not be lost.

[NithyaKishor]

Where i have to report this problem for INDIA?