17-05-2024 02:00 AM - last edited 17-05-2024 02:34 AM
17-05-2024 03:03 AM
18-05-2024 06:41 AM
Hi @Blakecuss
Like @OmegaMutant said, factory reset is the last resort. That usually solves anything that has been introduced by any app.
You mentioned that the phone keeps rebooting, but it lacks details.
Does it keep rebooting at boot time? Does it fully boot up and then reboots immediately? Or does it work for a time and then reboots randomly?
If it is the third option, does the phone reboot with only the stock apps?
If the phone boots up and works for a short time, you could try booting the phone in safe mode. It will show if there is an app that might be causing the reboot. Please see the support page below for rebooting in safe mode.
https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/
If after that the phone keeps rebooting, then taking it to a Samsung support centre might the only option.
Good luck.
18-05-2024 12:53 PM
I have same issue, phone stuck on boot time on loop. went to Samsung store and they said motherboard issue. but i feel it's caused by the update