Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Returning within 21 days.

(Topic created on: 14-03-2022 07:16 PM)
2121 Views
Madfish
Pathfinder
Options
I'm on the edge here of sending the s22u back to samsung, too many niggling issues which may or may not be fixed with future software updates. Thinking of going for a device with a known chipset (8gen1 - Oppo find X5 pro)

Now, I'm hoping return should be simple enough but I got this device on finance, and also sent my note 9 in as part exchange. Also have the buds pro claim approved (awaiting dispatch) and have used the 12 months of Disney+ offer.

If I send it back, what happens regarding my note 9, the buds if they turn up and the disney subscription?

I'm assuming the finance agreement is just cancelled and my deposit payment returned?

Will lose out on about £100 of accessories but that can't be helped.

I wonder if it would be more beneficial to sell on the device and recoup costs that way?

I would have used Samsung live chat service to get answers but they are useless and the phoneline takes an age to get through.
24 REPLIES 24
BandOfBrothers
MegaStar
Options

You're very welcome indeed @Madfish 

No phone is perfect no matter what manufacturer or SoC it has inside.

This is what software updates are all about.

The key is the manufacturer listening and acting fast.

I have dry skin on my fingers probably due to the work I do so when I breathe on my fingertip I use to unlock that improves the accuracy if my first attempt fails.

I also use face unlock and the alternative face unlock so invariably when I look at my phone it unlocks anyway !!


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Click34
Explorer
Options
Get the whitedome it works great with the fingerprints scanner.
0 Likes
Click34
Explorer
Options
Wish I had never upgraded from the S20 +!
Far better phone and photo's
Madfish
Pathfinder
Options
I'm on my second Whitestone dome glass protector now and the fingerprint scanner doesn't work with it fitted
0 Likes
Click34
Explorer
Options
My girlfriend's works great. Strange isn't it, probably the phone.
0 Likes