14-03-2022 07:16 PM - last edited 14-03-2022 07:31 PM
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14-03-2022 07:20 PM - last edited 14-03-2022 07:52 PM
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14-03-2022 07:26 PM
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14-03-2022 07:31 PM - last edited 14-03-2022 07:35 PM
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14-03-2022 07:34 PM - last edited 14-03-2022 07:36 PM
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Not 100% yet as the rest of the phone is decent, great screen and cameras etc and I'm a user of the Spen
14-03-2022 07:36 PM - last edited 14-03-2022 07:37 PM
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14-03-2022 08:37 PM
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Hi @Madfish
It's sad hear you're wanting to return your S22 Ultra. To get the full refund, you'll have to return the Buds too, as they're a part of the promotion and refund can only be processed when returned.
As for the trade-in device, Samsung will endeavour to return your trade-in phone, but this cannot be guaranteed. In the event the old phone cannot be returned MTR will provide you with a cash equivalent price for the old phone based on the price currently payable for your old phone on the Samsung Recycle website (www.samsungrecycle.co.uk).
For more information on the returns and cancellations policy, please click on the following link: https://www.samsung.com/uk/shop-faq/returns-and-cancellations/
14-03-2022 08:43 PM - last edited 14-03-2022 08:44 PM
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Lol... I was offered £295 for my note 9 in the trade in...
Samsung recycle will pay me £30!!
14-03-2022 08:47 PM
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14-03-2022 09:02 PM
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Performance is fine (geekbench (1175/3603) and antutu 950000 etc) fingerprint issue is a general design flaw of most modern smartphones, audio delays and Bluetooth audio issues is a strange bug, game compatability isn't a fault of the phone as such just unsupported or unoptimised for the new chip. Loudspeaker performance is just bad hardware design I think.
Don't expect a phone to be perfect but with so much allready taken away from previous devices you kind of hope that what they leave behind works spot on...
It looks like there's a chance I'll lose my trade in device anyway so will probably just sell on the s22u privately if it comes to that.
Probably my last Samsung device though, especially with their customer service experience so far.
