Problem after official One UI 5.0 Update s22 ultra

[Stoycho]

I'm UK O2 customer galaxy s22 ultra owner and last night I registered the new update, after which I have problem with internal storage, now I have no access to it and I see 0 B / 0 B internal storage.

After restart I see 150 GB / 250 GB internal storage and I can access it for several seconds and after that again my internal storage go to 0 B / 0 B and is not possible to access it.

Do someone have the same problem like me, or knows how should I fix this?

[Thekidman96]

Plug a external SSD or HDD to the phone, and back it up, and once the reset is done, plug the device in again and restore.

[Flip1900 · Accepted solution]

I just went to the apps on settings, clicked on the 3 dots, special acess, and acess to all files was deactivated to media storage. After activating it all works properly, dumb move Samsung dumb move.

Very nice to have a flagship phone break after a big os update, and the option indicated by your support team being to factory reset a phone with sensible data being unable to backup

[Stoycho]

There is no change for me, I also went to the Samsung branch and they told me to wait about two weeks for another update to be released with bug fixes

[Stoycho]

Yeeeees.

Cool Filip1900 thanks 👏

Now and my phone is okay

:-)))))

[Flip1900]

1. Goes beyond me to understand how somebody could let this pass.
2. All this "improvements" from my 4 year old s9 plus makes me wonder if i should just change to an iphone soon

[Members_cZRClut]

I have the same problem. What is the solution?

[Members_cZRClut]

😡
We have a lot of information that cannot be recovered. Please suggest the right solution.

[Stoycho]

->

[Thekidman96]

Bro I was replying to someone who asked how to back up his gallery and everything else. Not sure why I should help you when you are rude! And illiterate is just not true... Read my message again, and you'll realise I am not illiterate you muppet. Even tho I shouldn't help you, here is a link to back up your phone.
https://youtu.be/zbtxGwYilVA

[Members_cZRClut]

😭