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Prevent scam mobile calls.

(Topic created on: 22-07-2022 01:51 PM)
890 Views
bigun
First Poster
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I keep receiving calls or texts from mobile phones where they keep asking why I have rang them (which I haven't) 
I block the numbers but am still averaging 5-8 calls daily.
Does anybody else have this problem and have you been able to prevent it.
Please advise
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5 REPLIES 5
Tourbillon De La Vie
Samsung Members Star ★
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Depending where you are you can enable caller id and spam protection in Phone app settings. If not try Hiya or True Caller apps 

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JAMES4578
Samsung Members Star ★★
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I use Hiya,built in on Modern Devices. Go to phone-Settings,caller ID and Spam ptotection. can either Block all spam and scam calls or only High Risk.

Screenshot_20220722-154821_Call settings.jpg


A bit of information on this and alternatives here https://thedroidguy.com/best-caller-id-app-filter-block-spam-phone-calls-hiya-vs-truecaller-1062034

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Alfsdad
Voyager
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Was just going to say this
Richmar83
Helping Hand
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The Hiya option is great for filtering Spam however, I suspect, the calls are because someone (a dodgy 'company' etc & likely not in the UK) is using software to spoof your number as being the one that they are calling from.
I had it previously & after a couple of days it stopped as they obviously 'burnt' my number and moved onto another.
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Bades1978
Troubleshooter
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My advise to you is to contact your service provider 1st and report this, they can offer to give you a new number to stop this. I have had to do this 1st hand and normally the service provider will offer it free to you.

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