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One Ui 5.1 Cellular Signal Issues S22 Ultra

(Topic created on: 15-03-2023 01:34 AM)
6631 Views
NeedItFixed
Explorer
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My signal bars keep disappearing & my 5g data keeps disconnecting but wifi is fine i have tried reseting network settings & still no fix, i have also tried my sim in another device it works fine. 
36 REPLIES 36
BandOfBrothers
Samsung Members Star ★★
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Hi @NeedItFixed 

Please run the diagnostic tool in your Samsung Members app and see what that returns. 

If nothing then you may need to let a Samsung Service Centre have hands on.

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

NeedItFixed
Explorer
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Tried it doesnt seem to pick anything up yet its still bad signal and changing from 5g to H+ Sign
-Robot-
Samsung Members Star ★
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I feel this is a network issue more than a phone issue.

I often have my signal bounce between 5G, 4G, H+, that's normal, same I have been having for years. Your phone tries to get you the fastest and most stable signal, some signals maybe faster but not the most stable and vice versa
NeedItFixed
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Mine bounces every 2 mins and works fine in other samsung devices that are not on 5.1
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-Robot-
Samsung Members Star ★
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I am going to be honest I dont really watch to see if it does change that much, but I know it happens more when I am overseas.

My guess is your between two masts so it bouncing from one to another

What is your battery like?

Maybe it's is a UI 5.1 Issues
NeedItFixed
Explorer
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Battery is completely fine aswell as wifi its as soon as i updated getting problems iv never had before
NeedItFixed
Explorer
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I even have signal bars but when i try to make a call its says not registerd on network
-Robot-
Samsung Members Star ★
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Even if you see bars it doesn't mean you connected to the network, I learnt the hard way on previous phones, where I had family tell me day or hours after when they get through that they tried called me earlier and got vm
kaosar
Apprentice
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Facing same problem after updating 5.1 on A71.

Any solution?