Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

NFC not working since update

(Topic created on: 11-11-2024 10:19 PM)
6479 Views

I have this problem too (4)

ShivanikShah
First Poster
Options
My contactless payments aren't working since updating the phone this morning. The switch on button is also not staying on so I don't know what to do. Anyone else? Can anyone help please?
5 REPLIES 5
AndrewL
Moderator
Moderator
Options

@ShivanikShah: Please try pressing and holding the Side button > Restart, to resolve any temporary software issues. Following the restart, head to Settings > Connections > NFC and contactless payments > On > Contactless payments > Make sure that your default payment option is selected, and 'Pay with currently open app' is toggled on. 

If NFC will not remain activated after you switch it on, then please head to the Samsung Members app > Support > Diagnostics > Phone diagnostics > NFC, and follow the on-screen instructions. Do you see an 'Action required' notification in the summary at the end of the test? 

0 Likes
samjungas
Student
Options

Same problem for me.. not working payments. Tryed to restart, turn off and turn on nfc nothing helped..

GeorgeDD
First Poster
Options

I see that this topic is from more than a year, but recently I have the same problem as you guys, after an update. Did tou manage to find any solutions to resolve this issue?

0 Likes
Members_fgFXFhQ
First Poster
Options

I am also having this problem & I need my NFC to work so I can get into my place of work.

I've tried a reset, uninstalling the app required to gain access to my works building, contacted the developers of said app who can find no fault their end. I've cleared the phone cache & app cache & run through the Samsung members app diagnostics (no action needed with NFC according to the diagnostics). I am using the Samsung Galaxy Note 20 Ultra.

0 Likes
emwoody
First Poster
Options
I'm having same trouble guys?
0 Likes