One UI 6.1 Can't Progress due to Airplane Mode

[Th42]

My colleague's phone updated to the 6.1 update last night and now can't get to the agreement page due to the phone being stuck in airplane mode and can't connect to the internet, I have tried hard resetting the phone and wiping the cache in recovery mode and it doesn't seem to work, anyone else have/had this issue? 

[Tourbillon De La Vie · Accepted solution]

Contact Samsung support and see what suggestions they have. Did you try safe mode? 

[Th42]

Tried it in safe mode and it seems to have pushed it through thankfully.

Cheers for that

[SarahMorris]

Good morning, I am having the same problem with my phone, I cannot pull the swipe down tab down to change any options, my phone appears completely stuck, can anyone tell me how I can change to safe mode please? Thank you