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glitching after update yesterday

(Topic created on: 12-01-2024 06:37 PM)
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STEPHIEP76
Apprentice
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anyone have advice for my phone glitching so bad after an update that I have to restart it? 

I've had to restart about 5 times now, and I only updated yesterday morning.  it's triggered by the mini player of peacock or YouTube, if I try to move away from the player I get a half black screen and no buttons work except the side on/off buttons.  also now a laggy Samsung Internet app/search. my phone worked perfectly before the update 

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Piper123
Maestro
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Hey there

Have you ever actioned a Wipe Partition Cache?

This is recommended after a major OS update 👌

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4 REPLIES 4
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Piper123
Maestro
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Hey there

Have you ever actioned a Wipe Partition Cache?

This is recommended after a major OS update 👌
STEPHIEP76
Apprentice
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ohhh I did not know! I'll do that on my lunch break and return with an update.  thank you 

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BandOfBrothers
Samsung Members Star ★★
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If clearing the Phone's System Partition Cache Files Section does nkt help then try Safe Mode @STEPHIEP76 

Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. 

If I can be of any further help then please don't hesitate. Take care.  😎 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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STEPHIEP76
Apprentice
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thank you! this worked perfectly I haven't had any more issues.  

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