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Galaxy buds Pro sound not syncing with video

(Topic created on: 13-03-2022 01:04 PM)
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I have this problem too (1)

Jonathan212
Explorer
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Has anyone had issues with watching videos on their phone but the sound not being in sync? It only seems to be on some apps, most notably on amazon prime. Buds connect fine and when watching YouTube or Facebook videos it is fine.  Seems odd. Anyone had/having this issue and manage to fix it ? My old buds do the same with my 22 ultra  but didn't do this with my s10.
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8 REPLIES 8
AndrewL
Moderator
Moderator
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@Jonathan212: Is the issue occurring with all content viewed on Prime Video, or just certain videos? If you pause the video for a few seconds, then resume playback, does the issue persist? If you're streaming the content, have you tried accessing the site via Wi-Fi and Mobile Data respectively to see if you notice an improvement? 

In the meantime, please take a look at the link below to find tips on reducing audio lag while wearing the Galaxy Buds range. 

Sound lags from Samsung earbuds when videos or games are played

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BasicZero
Pioneer
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It does something similar with mine but it affects me without my buds connected sometimes
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Jonathan212
Explorer
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Seems to be certain programs on prime which makes me think it is an app issue ? If I pause and restart, it sorts itself out for a bit then starts lagging again. Only stream on WiFi. I only have it when using buds, doesn't do it for me if I use phone speakers. Odd. Can you send the link as I can't see it.
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Easty
Big Cheese
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If you go into Goodlock app , family , sound assistant, scroll down to bluetooth metronome , you can adjust it here
Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
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Jimbo82
First Poster
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I have same issue on youtube and Web browsers watching any video sometimes it's in sync next time it's not and pausing does nothing and this is without buds
Adi0
Big Cheese
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It sometimes happens in the Samsung Gallery. 

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Thanks on the help! S24 Ultra owner.
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Members_yEGI6vz
Apprentice
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I only them partially useful for listening to music. Worst thing is the Apple made Beats Fit Pros I have sync better....

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Members_EyT9raU
First Poster
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I have an  s23plus and buds Pro 2, You tube video lags behind the buds audio?!

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