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Original topic:

Galaxy buds Pro sound not syncing with video

(Topic created on: 13-03-2022 01:04 PM)
Jonathan212
Explorer
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Galaxy S22 Series
Has anyone had issues with watching videos on their phone but the sound not being in sync? It only seems to be on some apps, most notably on amazon prime. Buds connect fine and when watching YouTube or Facebook videos it is fine.  Seems odd. Anyone had/having this issue and manage to fix it ? My old buds do the same with my 22 ultra  but didn't do this with my s10.
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7 REPLIES 7
AndrewL
Moderator
Moderator
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Galaxy S22 Series

@Jonathan212: Is the issue occurring with all content viewed on Prime Video, or just certain videos? If you pause the video for a few seconds, then resume playback, does the issue persist? If you're streaming the content, have you tried accessing the site via Wi-Fi and Mobile Data respectively to see if you notice an improvement? 

In the meantime, please take a look at the link below to find tips on reducing audio lag while wearing the Galaxy Buds range. 

Sound lags from Samsung earbuds when videos or games are played

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BasicZero
Explorer
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Galaxy S22 Series
It does something similar with mine but it affects me without my buds connected sometimes
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Jonathan212
Explorer
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Galaxy S22 Series
Seems to be certain programs on prime which makes me think it is an app issue ? If I pause and restart, it sorts itself out for a bit then starts lagging again. Only stream on WiFi. I only have it when using buds, doesn't do it for me if I use phone speakers. Odd. Can you send the link as I can't see it.
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Easty
Hotshot
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Galaxy S22 Series
If you go into Goodlock app , family , sound assistant, scroll down to bluetooth metronome , you can adjust it here
Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
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Jimbo82
First Poster
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Galaxy S22 Series
I have same issue on youtube and Web browsers watching any video sometimes it's in sync next time it's not and pausing does nothing and this is without buds
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Adem0
Troubleshooter
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Galaxy S22 Series

It sometimes happens in the Samsung Gallery. 



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Thank you for your help! ............................................
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Members_yEGI6vz
Apprentice
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Galaxy S22 Series

I only them partially useful for listening to music. Worst thing is the Apple made Beats Fit Pros I have sync better....

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