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Diagnostics

(Topic created on: 12-09-2024 06:44 PM)
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Ultravox
Apprentice
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S22 Ultra, diagnostics says WiFi not functioning - But, it does.
2023 someone reported the same issue but, no solution.
Samsung support could not suggest any remedy.
Why this diagnostic error - a clue, anyone?
1 REPLY 1
BandOfBrothers
Samsung Members Star ★★
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Sounds like an internal reporting glitch @Ultravox 

You could try try a forced reboot by holding down the volume down key and power button simultaneously for more than 7 seconds to restart it. When your phone resets, you will feel it vibrate.

And Or Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

Or as a very last resort back up and factory reset. 

If that fails then either opt to ignore the promot if the Wi-Fi is working as it should ,or let a Samsung Service Centre have hands on. 

https://www.samsung.com/uk/support/repair/ 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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