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Can't download software update

(Topic created on: 09-05-2023 07:19 AM)
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jackmul
First Poster
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Hi I can't install the new software update on my s22 ultra I have plenty of storage does anyone have any ideas what's wrong 
6 REPLIES 6
jaicob
First Poster
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you don't need any storage
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nowdeleted
Big Cheese
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Does your phone tell you there is an update available??
JAMES4578
Samsung Members Star ★★
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Hi @jackmul  if you have a prompt that an update is available and are still having issues,   firstly check you have sufficient Battery available (at least 50%  but may want to  fully charge if not that high)  if trying over Data connection could use wifi.

if still will not update after Troubleshooting an option is to connect to computer and use Smart Switch.  https://www.androidcentral.com/how-update-your-samsung-phone-smart-switch 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


Mark1192
Pioneer
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I've had enough of my S22+ not updating now. Already had it to Samsung to flash it with the latest software in March. Now 2 update releases later and nothing, just says it is up to date. Plug it into smart switch and there's an update, surprise, but then downloading it fails. 😄
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Habbeiboi
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Hi All, I have similar issue with my S22Ultra. The device is still with the out of box update which is Android 12, One UI 4.1, August 2022 Security Patch. I have tried to force the update manually and i have also tried using smart switch to search for updates but the phone keeps saying that the software is up to date.

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Members_hovMfEr
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I have exactly the same problem with the same phone & same system version. What did you end up doing?

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