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android system: No show "USB for transferring files"

(Topic created on: 16-12-2023 03:30 PM)
845 Views
fernandes2692
First Poster
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I upload my videos and pictures every couple of months and yesterday out of nowhere when I plugged my phone into my mac airbook as I normally do, I no longer get the notification to transfer files. I even tried Windows laptop just in case but still nothing. I need to transfer storage 😫

I checked developer options, the usual usb debugging and the default usb configuration is always transferring files but still nothing, I tried different cables but it's not the cables because my partner's Samsung phone connects fine.

Has this happened to anyone this month?

It was working fine about 3 weeks ago.


2 REPLIES 2
Neo001
Legend
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Another user had reported this issue. One workaround is to transfer files to SSD/Pen drive and then connect the SSD to your mac.

In Dutch-

https://eu.community.samsung.com/t5/mobiele-apps-services/android-file-transfer/m-p/8714864

JAMES4578
Samsung Members Star ★★
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Apparently Android File Transfer is no longer compatible with Catalina version 10.15.7.  Anyway this user is going to try transferring files to the SSD  and if not successful will transfer them to Google Drive.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.