I had a message from my mother asking me why when she phoned was I always on another line. It was odd as I hadn't been on my phone. On further investigation it appears that my phone has been blocking her number. It says "blocked call, blocked by phone". I have checked my blocked call list and her number wasn't on it. Out of paranoia I have removed all of the numbers from my blocked call list. Does anyone have any idea how to unblock her number?
I have the same problem but its my daughter that is blocked and i don't know how it happened, she can text me, but is blocked by phone. How did you fix this. SHe is not blocked on list or in her profile i have deleted and reentered. shut phone down. HELP
@Elfie1: Apologies if you have already tried this, but please head to the Contacts app > Select the relevant contact > Tap 'More' in the bottom right corner > Unblock Contact. If calls from your daughter are still being blocked, try contacting your network provider to see if there are any restrictions that have been applied at their end.
i TRIED CLEARING CACHE BUT COULDN'T FIND TO CLEAR IT. BUT I DID FIND DEVUCE CARE And could clear cache there, everything is fixed now. so I will try that next time i have a problem