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Original topic:

Unknown Number

(Topic created on: 07/02/21 02:29)
Callum87
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Galaxy Note10 Series
Hello everyone,

When I go to about phone on my Note 10 plus 5G, It states that my number is unknown. How do I change this to my phone number?
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14 REPLIES 14
brettz
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Galaxy Note10 Series
mine says same thing note 10 plus 5g. i think its to do with taking your number from one provider to another, it makes no difference to your phone though.
BandOfBrothers
Superuser I
Superuser I
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Galaxy Note10 Series

You could ask for a blank sim card from your network provider and perform a sim swap to move your number and tariff from your current sim to the blank one which should resolve this if it's annoying you @Callum87 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

AzadRobertson
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Galaxy Note10 Series
hi there. my a20e does that as well. it's nothing to worried about it should correct itself in a couple if weeks or months. my j3 16 took about 5months to recognize phone number.
AzadRobertson
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in fact it still says unknown and I got it for xmas (my a20e).
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Callum87
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I have never moved my number. I have always had the same number with the same provider.
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Steve660
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I had this when I upgraded, got a new sim and transferred my number to my new phone. took a couple of days for the sim to be fully active once that happened my number appeared.
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brettz
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fixed mine watched video on youtube put sim card in an iphone and back in samsung phone then number comes up
Callum87
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I've just done that and it worked fine, it's really silly that Samsung phones cannot do this simple task. Thank you for your help.
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AndrewL
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Galaxy Note10 Series

Hey everyone. From what I understand, SIM cards contain a temporary number prior to your network assigning a number to them, and on occasion this can result in a read error on the phone where it can't differentiate, so the number shows as Unknown. I understand that it's not ideal, but wanted to assure you that it this issue won't affect your network capabilities, or the functionality of the phone. 


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