Carphone Warehouse for a genuine Note 10 case...so l am now questioning whether l was indeed sent a new device!!! at time
I have taken all of the above with the Samsung customer service. Contact started with them in August and todate l am not been given any answers.
I feel cheaped as l was of the understanding at the time of purchase of the original Note 10 it was a new hand set which l am still paying for....
Any advice would be appreciated
I have spoken to 4 agents today with no resolution.
My next stage will be to take my concern too Twitter for answers....