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How to install fresh official rom

(Argomento creato il giorno: 06-04-2025 09:01 PM)
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kpct
First Poster
Opzioni

Hi,

I have aquired a secondhad samsung note 10+, and I'd like to have it completely factory restored, as the previous owner once had a virus on it, and I want to make sure it is completely gone. I have searched online, but couldn't find an official way of doing it. I'd rather go the official way with smartswitch, but the device doesn't get listed when I go into the emergency software recovery option on the program, and I don't have any recovery code.
Any help on this will be much appreciated.

2 Risposte
Piper123
Samsung Members Star ★
Opzioni
Hey there and welcome to the Samsung UK and EU Community Customer to Customer Forum

A simple Factory Data Reset should suffice.....
S24 Ultra
arianwen27
Big Cheese
Opzioni
As long as samsung members diagnostics says official software, nothing super bad has happened to android itself and as piper said, a normal reset does just fine.

Other methods do exist but they're overkill and for if the device is rooted or something castrophic has happened