NOTE 20 ULTRA NOT SHOWING SIM MANAGER AND CAN'T ADD ESIM

[MacStephen]

Hello everyone, I have a #Galaxy Note 20 Ultra Korea Version, I have updated the software to the latest version but I still can't be able to see the sim manager option to be able to add esim. I've tried different things and ideas but I seem to be going no where. I've added a screen shot showing connections, another for when I check Imei number and the 3rd for software info. I'd really appreciate your support on this matter.  Thank you

 

 

 

 

[Pugs1957]

Korean devices don't support esim, sorry.

[-Robot-]

If you don't see sim manager, likelihood that your phone isn't dual sim

[Anonymous User]

It doesn't support it

[MacStephen]

Is there a way to get this fixed by samsung through a software update or something, or I just have to accept reality and move on

[Pugs1957 · Accepted solution]

No, sorry the Korean model has different hardware and firmware which is not interchangeable with other models so not possible, sorry

[Kilingo]

Sorry, which kind of Samsung note 20 ultra 5G supports esim?

[AndrewL]

@Kilingo: The Note20 Ultra which was released in the UK supported eSIMs. As per the above, availability of this feature can vary depending on which region the phone is intended to be used in.