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NOTE 20 ULTRA NOT SHOWING SIM MANAGER AND CAN'T ADD ESIM

(Topic created on: 06-09-2023 07:45 AM)
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MacStephen
Apprentice
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Hello everyone, I have a #Galaxy Note 20 Ultra Korea Version, I have updated the software to the latest version but I still can't be able to see the sim manager option to be able to add esim. I've tried different things and ideas but I seem to be going no where. I've added a screen shot showing connections, another for when I check Imei number and the 3rd for software info. I'd really appreciate your support on this matter.  Thank you

Screenshot_20230906_090952_Service mode.jpg

Screenshot_20230906_090715_Settings.jpg

Screenshot_20230906_091652_Settings.jpg

1 Solution


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Solution
Pugs1957
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No, sorry the Korean model has different hardware and firmware which is not interchangeable with other models so not possible, sorry

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5 REPLIES 5
Pugs1957
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Korean devices don't support esim, sorry.
-Robot-
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If you don't see sim manager, likelihood that your phone isn't dual sim
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Anonymous User
Not applicable
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It doesn't support it
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MacStephen
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Is there a way to get this fixed by samsung through a software update or something, or I just have to accept reality and move on

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Solution
Pugs1957
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No, sorry the Korean model has different hardware and firmware which is not interchangeable with other models so not possible, sorry
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