12-08-2022
03:40 PM
- last edited
12-08-2022
08:27 PM
by
PaulM1
Has been an issue since February...
12-08-2022 03:21 PM
12-08-2022 03:28 PM
12-08-2022 03:41 PM
12-08-2022 03:41 PM
12-08-2022 03:44 PM
12-08-2022 04:24 PM - last edited 12-08-2022 04:25 PM
12-08-2022 05:33 PM - last edited 12-08-2022 05:55 PM
Hi there, @zimma71. We are here to help, and we definitely want to ensure that you get your A32 working as expected again. It's puzzling that the server error you have encountered has not been rectified by a software update.
Please note that, as I have found several separate threads that you started about the issues you have experienced with your A32, I have merged them into one thread. I have also edited the thread title accordingly.
It will make it easier for us to follow.
If you haven't done so already, I'd highly recommend submitting an Error report to our engineers. The guide below contains the pertinent steps that will allow you to do this:
https://www.samsung.com/uk/support/mobile-devices/how-do-i-use-the-samsung-members-app/
Please let us know how you get on.
20-10-2023 08:36 AM
Try factory restart.