Small opening on phone frame and screen

[sub1634]

There something I have found out after purchasing the Samsung galaxy a55 from curry's I have also been using it for 2 days without any problem (keep in mind I didn't damaged it or anything) 

I was further on inspecting the device when I noticed a small gap in-between the corner of both ends and I was quite alarmed as both of the top end of the phone didn't have this noticeable gap

I was quite intrigued in this and was also 

quite concerned as I wanted to know if it's acc normal for devices to have this as I was considering to give it back as I still have the warrenty

Only the one on the last pic is the only one that doesn't have an exposed gap whereas the rest of the 3 does 

Btw here's a clear pic for those who couldn depic the photo:)

This small cracks with in both ends of the bottom device so I wanna know if it's normal 

Other than that the phone still work smoothly but the small cracks kinda triggers me abit

[Robin999]

Hi,and welcome to the community.

Unfortunately, it's a bit hard to tell on that photo. Try uploading another one.

[BandOfBrothers · Accepted solution]

Hi @sub1634 

As your concerned then if you can first visit a Samsung Experience Store ,or Highstreet Network Store that has this phone on display to inspect another phone to see if it presents the same, and if it does not have this then speak with the merchant Curry's about a swap. 

Have a look at their T&C's beforehand. 

If i can be of any further help please don't hesitate to ask  😎 

[sub1634]

Hello and I just want to clarify that the area highlighted in blue is where the gap is indicated, I hope that helps 😀

But it kinda infuiritas me slightly when I discovered it 2 days after purchase

[sub1634]

Is it normal for phone to even have them on both ends of the corners

Where am experiencing it's on 2 side of the bottom frame because I also tried researching about this specific problem and didn't have any answer I don't know if you supposed to swap or ask for repair but thanks for giving answer I will look in forward but I might need your help just to clarify if it's normal or not

Thank you 😀

[Robin999]

Unfortunately, your image is just too fuzzy to determine what that is. Try zooming out a bit.
Anyhow, as @BandOfBrothers has advised, if you're concerned, then return the phone back to Curry's and have them look at it.

[sub1634]

Hi once again

But do U have any knowledge regarding gaps on phone I just wanted to clarify that I have it both ends of my phone at the curve ends

As I said it is located at both sides

I just wanted to know if it's acc normal for Samsung to implement this for heating dissipation as that's what people were mentioning

[Robin999 · Accepted solution]

Define gap? Can you drive a bus through it? I'm in no position to evaluate the state of your phone. My opinion is irrelevant. My 'advice' is to get it checked by a professional.

Your Galaxy A55 5G is rated as IP67, which means it's sealed against water ingress. Therefore, any 'gaps' will render it useless, wouldn't it. You're wasting valuable time posting here...get it checked!

[sub1634]

Hello

I did abit of testing along side with dust test and I did came in realization that water didn't really swap into the gaps as much which an suite relief but ik I might start to get abit annoying but I should get it checked despite being ip67

[UNKNOWNUSERNAME]

Hi there! sorry to hear your having issues with your new device:( While this may be frustrating i highly recommend doing the steps mentioned above, Even contact samsung support themselves and they'll give you a list of stores in your area. When you say a "Gap" do you mean like you can physically put something in between it (like a bit of kitchen roll etc)
Hope this helps🫰