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Original topic:

Shortcut bar appeared I want gone

(Topic created on: 05-03-2022 09:26 PM)
meemee8
First Poster
Options
Galaxy A Series
Does anyone know how I get rid of this black icon bar the suddenly appeared on my Samsung phone? See the attached picture which shows it. Thanks.

image


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7 REPLIES 7
Glenntech
Big Cheese
Options
Galaxy A Series
Is that all the time or in that app?
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meemee8
First Poster
Options
Galaxy A Series
All the time on my screen.
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GødøfWăr
First Poster
Options
Galaxy A Series
Then bro try to close the app and restart your phone as well
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Options
Galaxy A Series
Looks like it's from a messaging app?
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meemee8
First Poster
Options
Galaxy A Series
Restarting phone does not fix it. It looks like its some kind of messenger shortcut bar but no obvious options in messenger settings to turn it off. To be clear it's on the phone all the time incl on my homescreen.
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Glenntech
Big Cheese
Options
Galaxy A Series
What happens if you tap and hold it
Does it give you any options
Looks like is some sort of widget
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AndrewL
Moderator
Moderator
Options
Galaxy A Series

@meemee8: Please try restarting your phone is Safe Mode, as this will disable any third party apps, and help to determine if the problem is stemming from an external source. To access Safe Mode, press and hold the Power button until the 'Power off' prompt appears on the screen then release > Touch and hold Power off until the 'Safe mode' prompt appears then release > To confirm, tap Safe mode.

If the shortcut bar is no longer visible, then please restart the phone as you would normally, and delete any recently installed applications. 

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