ang01622
Apprentice
in data 25-03-2025 09:23 AM
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I damaged my old phone and wasn't able to transfer data wirelessly or via a cable. Thankfully most stuff has reappeared except for Notes, which is annoying. I have tried everything I can think of. Bizarrely a whole load of notes I had trashed have appeared, along with notes from the phone before! Any ideas on how I can find them?
Also I want to avoid this happening again. Searches have suggested transferring to Samsung Cloud, but other results say this Cloud has been discontinued. Where should I back them up to, and how? Many thanks.
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arianwen27
Black Belt
25-03-2025 09:46 AM - modificato 25-03-2025 10:01 AM
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Samsung Cloud's sync feature should act as a backup for notes. Any device that logs in will then download them.
So, open Samsung Cloud and make sure notes are enabled in the sync section. Your notes will be stored by Samsung and downloaded when needed.
So, open Samsung Cloud and make sure notes are enabled in the sync section. Your notes will be stored by Samsung and downloaded when needed.
ang01622
Apprentice
in data 25-03-2025 11:28 AM
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Thanks. So I have logged in, and it says that Samsung Notes have been synced. So where do I find them, if they're not on my current phone? Sorry to be so clueless 🙈
arianwen27
Black Belt
25-03-2025 11:29 AM - modificato 25-03-2025 11:31 AM
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Erm, they should just show up. Unless sync wasn't on for your old phone.
Unless you happened to do manual smart switch backups to your computer, kinda just hoping this randomly starts working and they appear
Unless you happened to do manual smart switch backups to your computer, kinda just hoping this randomly starts working and they appear
ang01622
Apprentice
in data 25-03-2025 11:31 AM
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That's possible. I assumed that I would find them 'in the cloud' and transfer them back. Thanks for the help though. 🙏
arianwen27
Black Belt
in data 25-03-2025 11:32 AM
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Mhm, that was my hope too. Seems either your old phone never uploaded them or it's deciding to just not work
