19-02-2020 11:53 PM in
So basically I recieved my new Samsung A71 today and on all third party apps the front camera is very zoomed in and can barely fit my face in the full frame. In the camera app it is fine, but when I use apps such as Instagram, Snapchat, TikTok, Omegle the front facing camera is zoomed in. Anyone else having a problem with this? Any fixes for it?
01-05-2020 02:22 AM in
Because of the disrespect from Samsung about this issue for over a year, I started a petition on Change:
My English is not perfect but I hope it is understandable. Please share it with whoever is facing the same problems, please!
And I really hope Samsung fixes it.
08-05-2020 05:24 PM in
So I went to live chat support on the Samsung website and it took a few goes but I think we got somewhere - it worked for Instagram at least.
1. Go to settings - apps - show system apps
2. Force stop the app (TikTok or whatever)
3. Clear the cache
4. Reset the app preferences
5. Uninstall app
6. Reinstall app
7. Turn phone off
8. Turn phone back on
9. Try again