17-07-2020 06:30 PM - last edited 17-07-2020 06:41 PM
My samsung a51 ( bought it 1 month ago) stuck at logo , i tried to delete cache and then hard reset it but it is still stuck at the logo. I tried to do it one more time and now my screen is black and i can hear some random sounds when i press any button . ( my phone got stuck when i was videocalling on messenger).Also , when i charge it the screen is not frozen , it moves from 60 to 61 etc ( i can see the battery level when its closed ) . Do you have any solutions?Thank you.
17-07-2020 06:59 PM
25-11-2020 05:58 AM
Hey im having the exact same issue. Were you ever able to figure it out?
02-12-2020 09:34 PM
Hey ,
I got same too
06-01-2021 03:09 PM
Hi, I have exact the same problem. Any idea?
17-08-2021 06:32 PM
Has anyone found a solution? I have a similar problem but mine won't even go into recovery mode. It simply stays on the logo forever!
12-10-2021 09:46 PM
My Samsung A51 also frequently reboots and sometimes freezes at the Galaxy A51 logo. I've performed numbers cache clears, including clearing the cache partition. I haven't wiped the phone because I think that's unnecessary, as this should be resolved through Samsung Support. This is extremely frustrating for such a new phone.