19-04-2020 06:32 PM
Sometimes in my Samsung A51 screen color changes and it becomes of different color tone after i unlock my phone through fingerprint unlock. again if i switch of scrren and switch on everything becomes normal. Why so? please assist
03-06-2020 08:48 AM
Samsung live chat told me that they don't know about the issue.
They also told me to do factory reset.
03-06-2020 03:20 PM
My new A51 also have the same problem after update... if anybody have solution please help me...
08-06-2020 04:12 PM - last edited 08-06-2020 05:14 PM by CarloL
My samsung a51 screen colors are gone busted in certain scenario when the adaptive brightness is on. When the brightness is set to full then the issue disappears. I have lock the screen by power button and after unlocking issue disappears. But i need proper solution for this as i have bought mobile recently. This is random issue but it can be reproducible.
I also have faced similar issue.
Yes Amrit I agree with you. Samsung please listen us.
08-06-2020 06:02 PM
Can you upload a video... recording the problem.. so that we can force them...
11-06-2020 08:35 PM
Same problem here!
12-06-2020 05:42 AM
The problem remains. Does anyone hear us?
12-06-2020 01:05 PM
Have you contacted customer care or visit the service center? I am also forcing them,you also call and force them to change our phones or display as it's a display issue. They wanted to me a video proof but its happens randomly so difficult to capture the moment.
We need to force samsung. Why they aren't replying? All A51 users with problem should call and force samsung as they are not listening.
12-06-2020 01:05 PM
12-06-2020 01:16 PM
12-06-2020 01:47 PM