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How to get data from Samsung A52s with a black screen?

(Topic created on: 3 weeks ago)
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Pianistinator
Explorer

3 weeks ago

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Any help?

I have a Macbook pro. I know the USB debugging on the phone isn't on either. 

What can I do? I can't see the screen to transfer data. Apparently MHL doesn't work. Is there a place I can visit to recover? Does Samsung do data recovery? Thanks.

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Solution
arianwen27
Black Belt 

3 weeks ago

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I think you're kinda out of luck. Without a working screen you can't start smart switch to save your data. Even if you had usb debugging on, you'd need to unlock the device for anything to work.

Samsung I don't think do recovery. Only option might be take it to a third party shop, get them to fix it just enough to get a working screen, then save your data.

And next time do backups

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Solution
arianwen27
Black Belt 

3 weeks ago

Options
I think you're kinda out of luck. Without a working screen you can't start smart switch to save your data. Even if you had usb debugging on, you'd need to unlock the device for anything to work.

Samsung I don't think do recovery. Only option might be take it to a third party shop, get them to fix it just enough to get a working screen, then save your data.

And next time do backups