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Samsung A51 screen color issue

(Topic created on: 19-04-2020 06:32 PM)
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Amrit
Explorer
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Sometimes in my Samsung A51 screen color changes and it becomes of different color tone after i unlock my phone through fingerprint unlock. again if i switch of scrren and switch on everything becomes normal. Why so? please assist

49 REPLIES 49
CarlH
Moderator
Moderator
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Hi @Amrit. Are you referring to the  brightness of your screen? 

Amrit
Explorer
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Yes, and the color tone of the screen changes. Why so? Is it a bug?

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Asthasimre
First Poster
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Yes I'm facing the same issue. Did you solve the issue in your phone? If yes then please help me too.
Amrit
Explorer
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No not yet. I guess I need to visit service center,due to lockdown I haven't visited yet

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TheCaptain28
First Poster
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Hello! 

After I updated my samsung a51 the colour of my screen looked alot "grayer" (I suppose this is the same problem you have). But then I looked in the settings and put my "screen mode" from natural > vivid this helped me alot! I hope this might help you too!

Amrit
Explorer
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I have settings set as vivid,still I face this issue intermittently.  

Tsoupa
Journeyman
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I did the update before 1 hour i have EXACTLY the same issue. Why Samsung did u do this?

i put the choice at vivid, ok it may seem as before but it is not the same and it is tiring for eyes.

What we must do to have the right color tone again?

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Amrit
Explorer
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Samsung should do something as it is hardware issue, we need our phones to be replaced, it has been just 3months and this issue is hapoening. Samsung needs to change our mobile phones. Not expected this from samsung, without testing how you can release such products. I need a n answer from samsung. @Anonymous User 

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Tsoupa
Journeyman
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Exactly.  I have a51 only 3 months too. It is clearly hardware issue and this is shameful for just 3 months mobile to must work it with a problematic screen, when Sammy says that feels proud about this rich screen.

Please repair it now. The a51 experience became awful with this new update and harmful for eyes.

So irritated.