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Issues with mobile data when both SIMs are enabled (A33 5G)

(Topic created on: Wednesday)
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mrfree
First Poster
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I'm experiencing a peculiar issue affecting mobile data when both SIMs are active on my Samsung A33 5G. I'm running the latest available software (One UI 7 on Android 15).

Here's the rundown:

  • The Problem: When both SIMs are enabled, SIM_1's mobile data becomes incredibly slow, with significant delays (5-6 seconds or more) for incoming traffic. This leads to app timeouts and makes even basic browse impossible.

  • Observations: The mobile data icon suggests data is being sent, but the issue seems to be with receiving data.

  • What Works:

    • If I use SIM_1 alone in another phone, data works perfectly.

    • If I disable SIM_2 on my A33, SIM_1's data connection functions without a hitch.

Has anyone else encountered a similar issue with their dual-SIM phone? Any insights or potential solutions would be greatly appreciated!

 

Edit: for the sake of clarity, when I say "enabled" I mean they they are both turned on in SIM manager

5 REPLIES 5
keith30
Legend
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You can't run two sims together at the same time, you to enable what sim you want to use i.e for data or calls.
Easty
Big Cheese
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Ive got a sim & esim and data switching doesnt work , its supposed to use other sim if data not available but i always have to manually switch sims ? S24 ultra .
Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
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Easty
Big Cheese
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Also you used to be able to set calls , text & data sim settings separately, you can't now
Samsung Galaxy Note 10 Plus 5g
Samsung Tab S6 Lte 256gb
Samsung Galaxy Watch
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mrfree
First Poster
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Hi there! Both SIMs can be enabled and thus ready to receive calls, for instance. Naturally, only one is used for mobile data. Not relevant, but in my case SIM_1 is set as default for calls, sms, and data.

Edit: for the sake of clarity, when I say "enabled" I mean they they are both turned on in SIM manager

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Vica23
Hotshot
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Habe ich auch beim meinem S25 Ultra,war afaik auch schon so beim S9+ . Wirklich auffälig ist es allerdings nur bei Speedtests wo auch zusätzlich das Mobilfunksignal sich reduziert. Dafür hatte ich bei einem anderen Hersteller Probleme mit 1 App im Dual Sim Modus. Dürfte wohl viel Arbeit sein für das Smartphone.

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