‎19-04-2020 06:32 PM
Sometimes in my Samsung A51 screen color changes and it becomes of different color tone after i unlock my phone through fingerprint unlock. again if i switch of scrren and switch on everything becomes normal. Why so? please assist
‎03-06-2020 08:20 AM
Hi there. The same issue after the update, the screen seems so cheap and low quality colors always.
The device had the same issue but only sometimes when i first bought it but with an update alla were ok.
Now, with the last upadte the carbage screen became PARMANENT.
Samsung do u hear us?
Has anyone found a solution to undo this catastrophic update?
awful.
‎03-06-2020 08:24 AM
Really pathetic service from samsung,such a well known brand with no solution. Really pathetic. Is it a display problem on all a51 devices?
‎03-06-2020 08:29 AM
I even tried contacting Samsung live chat but they think that I am faking it and do not believe this problem exisists, I wanted to spread the news about this issue faster so Samsung can improve it faster
Is this official Samsung website??
‎03-06-2020 08:31 AM
Does your brightness act weird when unlocked using fingerprint?
‎03-06-2020 08:34 AM
My brightness is OK but since last update I have this same problem with faded grey colors!
‎03-06-2020 08:35 AM
so they even do not know that there is this problem?
i am so sorry about samsung.
‎03-06-2020 08:36 AM
No, they were just rude on Live chat and told me to go to service in my town.
‎03-06-2020 08:36 AM
brightness is OK. The problem is the the hole screen has now a faded awful quality tone.
‎03-06-2020 08:39 AM
Samsung should replace our devices, new model is giving such probelms. 😡😡
‎03-06-2020 08:48 AM
Is this Samsung official site? Can we report this bug somewhere else? I wrote on their facebbok page too, no answer yet.
Has anyone tried going back to Factory settings?