29-06-2022 03:34 PM in
Galaxy A SeriesMy phone samsung A33 5G screen does not light up when receiving any notification as messages, Instagram or another messaging app
30-06-2022 03:58 PM in
Galaxy A Series@Hamidrza: If the issue is only affecting certain applications, then please head to Settings > Apps > Messages (as an example) > Notifications > Show notifications > On > General notifications > Show notifications (On) > Alert (tap to select) > Show as pop up > On > Lock screen > Show content. Go back and apply the same settings to 'New Messages'.
Now, head to Settings > Notifications > Included apps > Make sure the relevant apps are toggled on > Brief pop-up settings (if applicable) > Edge Lighting style > Set your preferences here. Let me know if this helps.
01-07-2022 02:46 AM in
Galaxy A Seriesno that setting you are talking about!
I replied an screen Shot from, app, Instagram (for example) and notifications setting of that
This is Samsung one ui buge maybe i dont know
I had a phone from 2018 with ips lcd screen and that phone screen is light on when receive any messages!
01-07-2022 02:15 PM in
Galaxy A SeriesThanks for sending this over @Hamidrza . Do you have any power-saving settings set on your A33 5G that may be stopping this from lightning up? How long have you been experiencing this? You can check this from the phone Settings> Battery and Device care> Battery> Power saving.
02-07-2022 11:11 AM in
Galaxy A SeriesNo i didn't aet any power saving
I BOUGHT this phone 3 days ago
And im so sad about that
Whay a phone after A32
And in 2022 haven't always on screen?? Havent simple notifications setting??
Please answer me clearly is this phone (a33 5g) light on screen at all?? When receive a notification?
07-07-2022 01:52 AM in
Galaxy A SeriesI did all, and chat with support team few times
This phone A33 5g screen doesn't light up when receiving a new message maybe because this phone haven't or don't support always on screen, i dont know
I had nokia 6.1 plus, with ips screen, without always on screen, but that phone screen light up when i receive new messages, so this issues for a phone in 2022 is a joke why this phone haven't always on screen? Why screen don't be light up when receiving messages?
I can't understand!
After few times chatting with support team they told me go and install GLIMPSE NOTIFICATIONS APP, for fix that issues
Did you testing another A33 phones?
All of them have this problem
I hope Samsung fix this an future update
Or a update for look screen or notification settings