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Phone screen is freeze(about 3-4 sec) after unlock by fingerprint. A53-5G

(Topic created on: 24-05-2023 08:56 PM)
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Xusanboy
Journeyman
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Hello, please help me?!

My phone screen is freeze(about 3-4 sec) after unlock by fingerprint.

This happens often. My phone is A53 5G - 8/128. I bought it on May 5.

Android updated till latest version(13).

Thanks in advanve!

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35 REPLIES 35
william009
Apprentice
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Hi. How do you install the one ui and what must you type to find it. My a53 is also freezing and reboots

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wlladdo
Journeyman
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In the end my solution for this problem was very simple. I've disabled Microsofts To-Do app permissions to send me notifications even when battery saver is on. The screen freeze stopped after that.

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william009
Apprentice
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My screen freezes and then a rainbow colored line is across the screen.  Sometimes it's a small line and Sometimes it's less than half the screen then I must force restart it

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wlladdo
Journeyman
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I think that this is a complete different issue, not related to the one I had. Maybe you can try to reset your phone to factory settings.

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william009
Apprentice
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I did do that. It doesn't happen all the time. I doubt it's the motherboard.  Alot of people say it's either a virus or it counts be software but I don't have the money to take it to get flashed etc

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MrKaveh
Navigator
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One UI is a file like an app file. Installing it is as easy as a click.

If you reinstall your phone one UI and the problem exists, bring your phone to a sumsung center to flash it.

What is the version of your phone one UI?

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MrKaveh
Navigator
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It is not a hardware problem. It is a software problem.

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william009
Apprentice
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It is one UI 6.1. I TRIED TO INSTALL THE ONE UI APK AND IT SAID NOT INSTALLED. PLEASE HELP

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MrKaveh
Navigator
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Find your one UI version from your phone settings/ about phone. Then from a reliable website download the file.

I recommend you to go to a sumsung center and ask the to flash your phone.

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william009
Apprentice
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My one ui version is 6.1. What reliable site can I get it from

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